Thomas Cook is the oldest and well-known international travel company in the United Kingdom which was established in 1841. 23 million customers proudly choose to travel with them every year. They took a humble start but with the passage of time they transformed into a travel agency giant who is now the most dominant in the UK and help their customers explore the world as well as make their holidays wonderful. This is an award winning travel agency and enables you to choose from thousands of destinations and hotels around the world to travel. With their 175 years of experience, you can have amazing travel experience with unlimited facilities and safe journey. If you are looking for Thomas Cook customer service number, on this page you can find almost every Thomas Cook contact number and their correspondence address. For more information, you can visit their official website.
Thomas Cook Phone Number List
|Thomas Cook Helpline||UK Contact Numbers|
|General Enquiries||01733 224 8087|
|Cruise Queries||0800 169 4557|
|Travel Insurance Emergency||0173 340 2046|
|Special Assistance||0800 1073 409|
|Pets Travel Scheme||0370 241 1710|
|Pets South Office||0178 442 5303|
|Cargo Helpline||0161 498 4731|
|Cargo Fax||0161 498 4732|
|Website Accessibility||0800 107 5620|
|Group Enquiries||0207 557 6400|
|Media Enquiries||0173 341 7272|
|Thomas Cook Tours||0800 804 8330|
|Airline Enquiries||0173 322 4330|
|Upgrade Flight Booking||0800 916 0652|
How to Contact Thomas Cook?
The company has a variety of ways that enable its customers to get in touch with them. If you want to spend wonderful holidays, travelling for a business matter, or want to file a complaint, you can get in touch with the Thomas Cook customer service and their customer friendly team will guide you to your satisfaction in every enquiry that may arise. You can approach them via following channels:
- Dial any of the Thomas Cook Contact Number, given above
- Visit their Official Website
- Find a Nearest Store
- Mobile App
- Live Chat
- Online Enquiry Form
- Write a Letter
- Social Media
Feel free to contact Thomas Cook customer service via any of the method mentioned above.
Thomas Cook Headquarters Postal Address
Some people like writing a letter and are of the view that it can produce quick as well as effective results for them. If you are of the same opinion and want to engage with the company via correspondence, post a hand-written letter to Thomas Cook customer service address as follow:
South Building 200 Aldersgate
London EC1A 4HD
Find Your Holidays Destination
It is an easy way to ascertain your holiday ideal destination in few clicks. All you need to provide the information that from where you want to fly and to which country. Select the dates, duration of your stay, the number of persons who want to travel and click search. The next page will show you the entire list of famous hotels, resorts and tourists point in your desired country with the ratings and views of tourist who have already visited that destination. This enables you to decide whether the place is worth visiting or not. By adopting this online method you can find total price of your tour and Hotel Highlights, means what facilities and benefits that specific hotel can offer. To learn more just dial Thomas Cook contact number 01733 224 8087.
The company caters for the special assistance service for its valued customers and provides you with an experience of a wonderful journey without being obsessed with any worry. You can call Thomas Cook helpline number 0800 1073 409 if you are faced with the following impediments:
- Overseas Stay and Transfer Back
- Assistance at the Airport
- Travelling with a Pet Dog
- Injuries & Diseases
- Medical or Oxygen Equipment
- Medication On-Board Assistance
- Seating & Other Assistance On-Board
- Fitness & Flying with a Carer
- Hearing or Visually Impaired
If you are travelling with a pet, you may wish to contact their pet specialised agent South office on Thomas Cook phone number 0178 442 5303 or Pets Travel Scheme on 0370 241 1710. Make sure to inform the company 48 hours before departure.
Want to Hire a Car?
Your holidays are incomplete without a vehicle because when you reach your holiday destination then you may like to explore many of the places such as water parks, museums, beach and much more. The company works as an agent between you and the rental car provider. The contract would be between you and the car provider, whose details and charges could be found when you choose your vehicle on the company’s payment page. You have the freedom to choose from thousands of rent car pickup locations in accordance with your budget across the world. Hire a car and fill your holidays with memorable colours. To hire a car just dial Thomas Cook contact number 01733 224 8087.
Thomas Cook 24-Hours Satisfaction Promise
There is a wide list of hotels covered under their 24 Hours-Satisfaction Promise with its logo. If you have booked a hotel via the company and upon arrival found that it is not the same as had been described by them, then the company will make any of the following arrangements for you:
- Move you to another hotel of the same standard within 24 hours
- Send you a 25 % Off voucher, if you continue with your holidays in the same hotel
- Allows you to fly back home on the next available flight and have your amount refunded
Unfortunately, if you are stuck in such a situation and want to switch the hotel, give them a call as soon as you arrive at your destination on Thomas Cook helpline number 01733 224 8087 line is open 7 days a week.
It is a good idea to subscribe an insurance policy before taking a journey to some famous tourist destinations in the world. The company takes complete care of its valued customers when it comes to their insurance covers and provides you with complete peace of mind while you enjoy your holidays in leisure. Their insurance covers depend on what type of traveller you are. There are two types of travel insurance policies:
- Single Trip Insurance: Recommended for one time journey for 1 year and can be purchased up to 1 year in advance
- Annual Holiday Insurance: Ideal for unlimited journeys for 1 years and it can be booked up to 31 days in advance
You can add up to 7 travellers in any of the insurance policy, to add more persons you may call on the Thomas Cook customer service number for general enquiries 01733 224 8087.
You have the freedom to choose from the following insurance covers they offer:
- Bronze Package
- Silver Package
- Gold Package
In addition, you can also add some extra features to your cover and tailor it according to you needs, such as:
- Business Equipment Cover
- Cruise Cover
- Sports Cover
- Winter Sports Cover
- Wedding Cover
These insurance covers extend to the UK, Europe and the whole world. It is easy to subscribe to the insurance policy by simply selecting your trip type, destination and insurance start and end dates in their quote form page. Choose your favourite cover, enter your payment details and finally, you will receive the confirmation email within few seconds. Unfortunately, if you are faced with any mishap and want to make a claim just dial Thomas Cook phone number for travel insurance emergency 0173 340 2046 the line is open 24 hours and 7 days a week.
For comfortable holidays, the company offers one the world best travelling Top Up in the form of Holiday Extras. You can save up to 50 percent for parking at top UK airports. Have a good meal and stay overnight in an Airport Hotel just a few minutes away from the airport terminal in £19 pp. With Airport Lounge you can spend time away from the crowd with free food and drink in just £15pp. Moreover, you can also add some additional features with Holiday Extra like; Car Hire Excess Insurance and Holiday Insurance.
For further information, call on Thomas Cook helpline number 01733 224 8087.
The travelling company enables its customers to make a booking, confirm it and make payments for it via any of their stores. You can find the nearest store on their official website page Store Locator. Enter your postal code or town name and the map will show you the nearest store. You can also ascertain the directions and phone number of the store as well as their opening times on the map. Please note that the stores with yellow pinpoints on the map are the Thomas Cook own stores and with blue pinpoints are the cooperative level stores. If you have an enquiry, please dial Thomas Cook phone number 01733 224 8087.
They have a wide list of holiday packages to offer to their clients. Whatever you are looking for to be included in your holidays, may it be resorts, cottages, villas, apartments, water parks, museums, restaurants and beaches? The company covers it all for you and provides you with an unforgettable vacations experience. The list includes the following categories:
- All Inclusive starting from £250 pp
- Exclusively Adults from £ 167 pp
- Family Holidays from £ 146 pp
- Last Minute Holidays from £ 102 pp
- Lapland from £ 442 pp
- Summer 2017 Holidays from £ 177 pp
- Far and Away from £ 446 pp
- Signature Holidays from £ 180 pp
- Self Catering from £ 126 pp
In addition, you can also enjoy their Disneyland Paris, Cruise Holidays and Gift Cards. In order to learn more in detail, contact Thomas Cook phone number for general enquiries 01733 224 8087.
How to Make a Payment?
The company offers convenient methods of payment for your travelling with them. You can select from the 3 easy ways. The first is the online payment method, where you can view and change your personal details and view your booking details, previous payments and make new payments. The another way is to use their In a Store method, by this channel you can find the nearest local store and make a payment there and their customer friendly agent will assist you happily. The third way to pay for your journeys is to pay over the phone.
For any queries, please contact Thomas Cook helpline care number 01733 224 8087
Contact Thomas Cook via Social Media
In the present times, it is one of the great benefits of having your service provider company on any of the mainstream social media websites. To your convenience, you can also approach the company on any of their social media platforms. By subscribing them, you can keep an eye on their promotional offers related to holidays and ascertain useful information about the journey you are going to take. You can also message them to get in touch with their customer care team to have your enquiries solved on the go, within no time. To connect to them, just give them a visit on any of the following links given below: