Are you looking to sell, recycle or trade-in your old phone? Here’s a guide to Carphone Warehouse contact numbers through which you can find appropriate help in finding the best possible deals. Speak directly to Carphone warehouse customer service and explore your options. You can also visit their official site to get further information on their services or store locations.
Carphone Warehouse Phone Number List
|Carphone Warehouse Helpline||UK Contact Number|
|Carphone Warehouse Customer Service Toll-Free||0800 424800|
|Carphone Warehouse Contact Us||0370 111 6565|
|Sales Advice||0800 049 6250|
|Repairs||0800 276 1373|
|Geek Squad||0800 049 1067|
|Lifeline Insurance||0800 049 6193|
|Track DPD Delivery||0845 601 0411|
|Return and Exchange||0800 049 6248|
Ways to Contact Carphone Warehouse
Planning to upgrade your phone or change your network tariff? Carphone Warehouse can help you compare and find the best deal that’s right for you. You can compare from the widest assortment of options and find the perfect combination of mobile phone, tablet, network and tariff. Contact Carphone Warehouse from any of the following channels and get answers to all your queries:
- Email your queries or complaints.
- Call the relevant Carphone Warehouse contact number to speak directly with a customer service executive.
- Find the nearest Carphone Warehouse store through the store locator and pay a visit.
- Help yourself by browsing the various help topics and frequently asked questions on the site.
- Write a letter to Carphone Warehouse customer service.
- Follow on social media platforms like Facebook or Twitter.
Alternatively, you can also go through the Carphone Warehouse Contact Us page to get detailed information all the possible options to reach their customer care.
Carphone Warehouse Customer Service Address
When it comes to filing a complaint or sharing a feedback about the service, sending a hand-written letter to the company is one of the best alternatives. If you too prefer this option to contact Carphone Warehouse, you can write to them at the following address:
The Carphone Warehouse Customer Service Centre; PO Box 375; Southampton; SO30 2PU
NOTE: If you are planning to send your queries or complaints to the Carphone Warehouse Helpline via post, it is suggested that you write an elaborate letter, explaining the issue in detail so that it becomes easier for the company’s representative to understand the problem and offer a quick solution. Also, do not forget to mention your details so that the support team can be in touch with you.
Carphone Warehouse Contact Numbers
Carphone Warehouse offers numerous platforms to its valued customers to maintain a healthy channel of communication in case the customers have any queries, complaints or feedback regarding their services. One of the quickest and most convenient ways to get in touch with their customer care is through Carphone Warehouse phone numbers, as listed in this guide. These can be used to connect you directly to the company representative of a particular department.
All you need to do is find the relevant department as per your query or complaint and call their customer service. If you have any general inquiry or do not understand, which department can resolve your queries, you can call 0370 111 6565 and explain your concerns. If you are planning to contact Carphone Warehouse, please keep in mind the following schedule and call accordingly:
- Monday- Friday: 8 am – 7 pm
- Saturday: 9 am – 6 pm
- Sunday: 10 am – 5 pm
- Public Holidays: Closed
Carphone Warehouse offers a wide range of mobile phones, latest tech gadgets, accessories, TV, tablets, broadband and sim cards. Customers are given the option to filter the best options and conduct a thorough analysis based on their in-depth specification before buying any product.
You can even select up to three phones to compare them side by side in order to reach a decision. The company also offers an in-store feature known as “pinpoint.” This is especially designed to help the customers find just what they are looking for. You can also compare the various deals to find the perfect fit for you. This amazing feature personalises the complete experience and helps you get your money worth. For further information, you can contact Carphone Warehouse customer service at 0370 111 6565.
Whether you are due for an upgrade or you just got tired from your current network and are looking to make the switch early, Carphone Warehouse helps you get the best deal. With Carphone Warehouse you can upgrade your existing contract seamlessly, without having to worry about retaining your number, old contracts, or unpaid bills etc.
The company also helps you through the upgrade even if you have no clue about which tariff you are currently on. All you need to do is use the Upgrade Eligibility checker online and provide the necessary information. The Carphone Warehouse helpline will tell you if the upgrade is possible and also the best possible deals for you.
For detailed information about the upgrade service, you can get in touch with any agent from the Carphone Warehouse customer service centre. Just call 0370 111 6565 and all your queries will be answered by the customer care representatives of the company.
Upgrade Reminder Service
Upgrade reminder is another unique service offering by Carphone Warehouse. By signing up for the service, you will be automatically reminded that your current network is due for an upgrade and you will also be treated with an amazing deal. Upgrading with Carphone Warehouse not only gives the advantage of getting the best price in the market, but you also get to keep your current network benefits along with some other special treats.
You can visit the upgrade service reminder section of the site for detail information or get in touch with the customer care. Alternatively, you can also explore the help section where all the frequently asked questions are already answered. As a last result, you can use the special Carphone Warehouse contact number, that is toll-free, 0800 424800.
When we are faced with many great choices; deciding the best fit as per our preferences and budget can be overwhelming. Apart from that, even the not-so-tech-savvy people need help and support before buying a mobile or any other gadget so that they get their money worth. If you fall in either of the above categories of people, you would definitely appreciate a little expert help before making a purchase.
Carphone Warehouse sales advice team is always available to help customers select the right product and get the best deal. Carphone warehouse contact number representatives will connect you with a skilled and knowledgeable company representative who will guide you in making the right decision.
Call toll-free. 0800 049 6250 anytime between 8 am – 10 pm from Monday to Friday; between 8 am – 8 pm from on Saturdays and Sundays and between 10 am – 5 pm on bank holidays. This helpline also offers support in case you need help with placing an order online.
Despite being utterly careful and attentive, sometimes we accidentally drop our phone or spill it in water. Sometimes, we don’t even do anything but our faithful partner decides to ditch us by getting hung up every now and then or just by refusing to work.
Technical glitches and unwanted intrusions on the cell phones are just unavoidable. But its nothing that can’t be fixed. Carphone warehouse partnered with Geek Squad to help its customers with any mobile misery or tech tragedy. However old or new your phone is; no matter how big or small the issue is; Geek Squad tech experts are there to help.
Geek Squad offers certified mobile repair service, available at all the Carphone Warehouse stores. Simply call 0800 049 1067 for a quote or in-home visit.
Carphone Warehouse offers the convenience of shopping from the comforts of your home through their online site. Once you place your order online, the company will send you a confirmation email and also help you track your order and delivery status. You can also order a product on phone by calling any of the Carphone Warehouse contact numbers above. If you have any questions about placing an online order you can call 0370 111 6565 and the representative will guide you through the procedure.
If you need more help with choosing a product or simply need to speak to an expert for advice, you can call toll-free, 0800 049 6250. Alternatively, you can also visit the buying advice section on the site and get answers to your queries.
Free next day delivery available when buying:
- Any phone
- A pay-monthly SIM card
- Both with a conditional minimum requirement of £50
The company offers flexible delivery options all days of the week to fit your busy schedule. Apart from that you can track your delivery status on a real-time map, and take advantage of the delivery date-change option, in case you are not available for pick-up.
You can also go for click and collect option where you can pay online and collect your order from the nearest Carphone Warehouse store. You can learn more about the delivery options on your online purchase through the Carphone Warehouse Contact Us and delivery FAQs.
Refund and Exchange
Returning something you recently purchased through Carphone Warehouse is just as easy as purchasing it. The company offers easy returns or exchange on almost anything bought online or on phone.
Whether you changed your mind or have some other reason, you can return the product within 14 days of purchase. For more information on return or exchange go through the following:
- Visit the return and exchange section on the site.
- Visit the Carphone Warehouse store, where you purchased the product.
- Contact Carphone Warehouse customer service representatives at 0800 049 6248.
All of the above three options will resolve your refund or exchange related queries.
Contact Carphone Warehouse Via Social Media
Although all your queries and complaints will be quickly resolved through the above mentioned Carphone Warehouse contact numbers or by sending an email or letter, in case you just cannot get through easily, social media will help.
You can easily bring your queries or complaints to the notice of the right company representative through Facebook or Twitter. These platforms also allow you to get regular updates regarding deals and discounts from the company and share your feedback.
Carphone Warehouse Overview
Carphone Warehouse is a renowned mobile phone retailer in the UK with more than 2,400 stores all across Europe. Charles Dunstone first founded the company in 1989 when portable phones were too bulky to carry and were known as car phones. The company is now a part of Dixon’s Carphone, which is the largest independent telecommunications retailer in Europe. It specialises in offering personalised deals on mobile phone and network tariffs by comparing all the best options, both online and in-store. You can use the pin point in store feature or visit their official site to the best deal that fits your budget and preferences. Carphone Warehouse continues to be the number one independent mobile online retailer in the UK, thanks to its exceptional customer service.