On this page, you will find all Lycamobile contact numbers. In addition, we will also provide you with email addresses and additional links that can be used to gather important information. You can always visit the company’s main website.
Lycamobile Contact Numbers List
Lycamobile was launched in 2006 as an MNVO and took off to establish itself as one of the big players in the market. It has been very successful in achieving its goal thus far. The Lyca brand now operates in more than 20 countries worldwide. It provides its customers with the same services as that of a network operator and is renowned for its highly discounted rates as compared to its competition.
The Lyca brand has also diversified to services like Lycatalk, Lycatv, Lycamoney, and Lycafly. So now you can buy a SIM card and also book your flights, or transfer your money with the Lycatel services. We will talk more about these services later on in the guide.
There are multiple ways to get in touch with the Lycamobile customer services. These include:
- Telephone numbers
- Social Media
You can find a list of relevant Lycamobile contact numbers here.
Lycamobile Customer Services Address
If making a phone call is a task that you cannot do immediately, other alternatives exist. You can hand write a letter to the centre:
195 Marsh Wall,
Isle of Dogs, London E14 9SG.
Include your queries in a clear and well-explained fashion so that your questions can be comprehensively answered by the company’s representatives.
Lycamobile Customer Services
Lycamobile runs a number of diverse businesses for its customers in over 21 countries, in over four continents. This portfolio not only includes the Lyca brand, but also other Lyca services like Lycatalk, Lycatv and Lycaremit. Lycamobile customer care is a quality service working to cater to its customer’s needs and solve their problems.
The company is an MNVO service. This means it offers unbelievably cheap rates to its customers. These values are so competitive that they beat the rates being charged by the traditional mobile operators like O2.
An MNVO (Mobile Virtual Network Operator) is a practice in which a company doesn’t own a network infrastructure of its own, but instead utilises another network’s telecom spectrum to offer their service. This allows the MNVO to offer cheaper services to their consumers but offering the same speeds and data network benefits.
Lycamobile currently has a contract with O2 with whom they have a wholesale agreement to utilise their network spectrum. They are able to offer their services at a cheaper rate than O2 because operation costs including infrastructure and other network maintenance costs drive their price of operation higher than an MNVO’s.
If you want to order your SIM card or get help in sorting out any service issues, the company has established a multilingual team of representatives. So to get information about any upcoming offers and discounts please contact the Lycamobile contact number 322 directly from your mobile device. However, if you are calling from a nonLyca number, use the universal number 0207 132 0322.
NOTE: There may be a tariff or service fee for calling a 02 or 03 number. Please double check with your provider before making the initial phone call.
The Lycamobile Customer Service centre is open all days of the week but hours are limited. The helpline is closed on public holidays.
- Monday to Friday: 8 am to 8 pm
- Saturday and Sunday: 9 am to 6 pm
- Public holidays: Closed
Additional Lycamobile Contact Numbers
- *132# – If you have just purchased a new Lyca SIM card and can’t figure out your number. You will receive a message with your account details in it.
- *131# – Check your balance.
- 373 – Top up your mobile account
- If you want to access your voicemail, you should contact the free Lycamobile contact number 121.
- Lyca also gives you the facility of Airtime transfer. Using this service, you will be able to transfer credit from your mobile account to your friends and family in over 50 countries. The recipient account can be on any network and still get airtime transferred to them.
There are no extra charges for the service and the process of transferring airtime is pretty simple too. To transfer your credit, simply use the following template:
The example is for transferring your credit to Pakistan, **207#0092xxxxxxxxxx (four digit country code followed by a 10 digit mobile number) and then *1#. In a nutshell, the above example will be dialled as **207#0092xxxxxxxxxx*1#.
A long distance pinless dialling service, LycaTalk offers cheap international calling rates to many countries around the world. This service stands out from the competition due to its unbeatable rates and the convenience of service; no hidden charges for you to contend with. You will also get a lot more control over your telecommunication spending as you can monitor your calls online to keep the service as transparent for the consumers as possible.
You can reach a LycaTalk representative but first, you must contact Lycamobile customer care 0207 132 9999. Or you can use the Lycamobile Toll-Free number 0800 652 7566. Register today to start using the service immediately.
To have a look at the service’s rates for different destinations around the world, head over to the following page and then put in your country of choice to find out the calling rates.
Lycatv provides its customers with a fast and easy to set-up TV service. You can instantly watch your favourite TV shows and movies both local and international in nature. This service currently carries more than 450 channels in more than 20 languages for you to choose from.
The Lycatv box is a device that maximises your viewing power at 4K streaming service. It also gives you a host of other perks at hugely discounted rates that don’t compromise on the quality. In this service, you have the ability to watch recorded programs from the last seven days across all the TV channels and also wirelessly share what’s playing, through screencast, to any mobile device connected to the network.
To contact Lycatv, use the Lycamobile customer service number 0213 234 4282. This is available 7 days a week from 8 a.m. to 8 p.m.
The Lycamoney card provides great value for your money. It is a prepaid payment card that you can use Pay-As-You-Go. Make purchases without any interest rates being charged by the company. It is a great way for you to send money overseas as well. Lycamobile has associated partners in many countries around the world.
Some of the best features on the Lycamoney card include the absence of any monthly charges on it and the relative ease with which you can sign up for the prepaid cards. You also do not have to pay any money in order to buy the card. At the time of purchase, you will be charged £4.99, which will be returned to you once you have activated and loaded the card for the first time.
To activate your card, contact Lycamobile customer care at 020 7132 1100. Once you are connected, you will need to provide the following details to activate your Lycamoney prepaid card:
- Full Name
- Phone number
- Date of Birth
You can also apply for a Lycamoney card by registering online.
This is another subsidiary of the Lyca group. Lycafly aims to provide travel services to its consumers in the UK as well as the rest of the world. Using this Lycamobile customer service option, you can book your flights, look for hotels, and also plan your getaways that provide a great value for the money spent. No hidden extra charges.
Head over to the Lycafly website and browse for different flights and hotel bookings, or you can explore exotic holiday packages to different destinations and different experiences around the world. Just enter your travel details and find the option that is most suitable for you. You can find holiday packages ranging from 3 nights in Dubai to a 7 day exotic and secluded sabbatical in the Adaaran Club Resort in the Maldives.
Dial the Lycamobile contact number helpline for more Lycafly travel information 0207 132 32 32. These lines are open 24 hours a day, seven days a week. You can call them anytime to discuss your queries and register any complaints you may have too.
Lycaremit is a part of the Lyca financial service department. It is a high-quality service meant to facilitate its consumers in sending their money from one country to another. The lycaremit service acts as a foil to the traditional money transfer services with its simplicity and its ultra-competitive rates. It is currently operating in more than 80 countries worldwide and has a global network of affiliated outlets and associates for you to choose from.
Contact Lycaremit and enquire about their services and the rates they may charge for different transactions; do so by dialling the Lycamobile contact number 0207 132 0015.
If you want to calculate the cost of sending money, you can head over to the online Lycaremit cost estimator to know what kind of costs you will incur when you choose to send money through lycaremit. You can find the cost estimator on this page.
Contact Lycamobile via Social Media
You can also get in touch with different Lyca services over social media networks. Lycamobile customer service agents read these posts and taken them very seriously. The brands like to engage with their audiences so that much more closely tailor their experience to the one the consumer desires. That is what makes social media such an important aspect of any company’s customer services in the modern era. We would encourage you to always share your experiences and your opinions so you can help them make it better.