Octagon Insurance Contact Number

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You may be one of these awesome Octagon clients, but are having a difficult time being in touch with the company. This is your Octagon guidebook. Here on this page, you will find all available Octagon Insurance contact numbers. There is other information about the company too. in order to connect to Octagon phone numbers and enquire about all related insurance policies concerning your new quote or making any claim. You can also visit their official

If you need to contact Octagon today, you can so by reading over the phone list below or by visiting the official website for further complete information of their insurance policies.

Octagon Phone Numbers List

Octagon Helpline

UK Contact Number

Octagon Customer Service (Main)

0344 561 4615

New claims

0344 815 4975

Existing Claims

0344 815 4975

Windscreen Claims

0800 011 3685

Direct Debit Customers

0344 736 9836

Car & Van Quotations

01454 410534

Vehicle Breakdown

0344 561 4616

Breakdown Line 2

01206 714819

Extended Personal Accident

0370 241 4539

Legal Expenses

0344 815 4975

Lost Keys

0344 381 4541

Windscreen Breaks

0344 381 4529

Tools in Transit

0344 381 4570

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How to Contact Octagon

contact Octagon customer services

There a number of ways to contact Octagon Helpline services and enquire about your existing claims or to place a new quotation for your car or van. You can call on the Octagon insurance contact number, 0344 561 4615 for immediate help. Or take a chance and reach out to the company on their social media pages listed below. You can also write a letter to send feedback, complaints and much more. Or you can try one of these ways to be in touch with the company:

  • Visit the Octagon Contact us and FAQ page
  • Call any of the Octagon phone numbers above
  • Write an email
  • Visit Facebook
  • Download mobile app
  • Live chat
  • Write a letter
  • Visit the nearest office

General Enquiries

IF you have queries about how their insurance policies work and what insurance coverages they cater for, you have the option to do so with any of the Octagon contact numbers. Even if you called the wrong department, you will be redirected properly.

Have you moved to a new address and want to change your address which the company has on its record? Are you not satisfied with a policy and want to switch to a different one? Do you need to have a different payment plan or think you were overcharged? Any trouble you have is acceptable and the customer support staff are anxiously waiting to help you.

Always expect replies to your inquiries via email or post within 48 hours of being received. If you are going to use the Octagon Helpline call centre, then you should expect to be helped only during the business hours. You can dial the Octagon insurance number 0344 561 4615, Monday to Thursday, 9 am-7 pm, Friday 9 am- 6 pm and Saturday 9 am-4 pm. The helpline is closed on Sundays and public or bank holidays.

Octagon Customer Care Address

There will always be a time and a situation when you want to personally visit their office or intend to post a written letter. Maybe you need to send some documents and faxing is not an option. Clearly mention your case and queries or, if you are sending your proof documents make sure they are complete and not missing any essential or required attachments. You can contact Octagon at their address given below:

NCD Proof, Octagon Customer Services, Europa House, Midland Way, Thornbury, BS35 2JX.

New Claims

Unfortunately, if you are in an accident, your car was stolen or someone set it on fire, immediately contact Octagon Insurance for speedy assistance, including getting you a car hire, and helping you against your loss.

In all cases, behave as if this is an emergency and call the Octagon Insurance number, 0344 815 4975 (Mon-Fri 9 am-5 pm), for making new claim instantly. It is a must to report the accident to the police, as well, whether it’s your fault or not. Failing to do so, will render your insurance policy null and void.

Existing Claims

Octagon phone number for existing claims

If you have already claimed insurance and want to know the status of your claim, whether it is pending or in the process or it has been finalised, you may want the Octagon Insurance contact number to ascertain details of your existing claim. You can call 0344 815 4975. Their responding customer friendly agent will apprise you of the status of your claim.

Windscreen Replacement Claim

If your vehicle’s windscreen has been cracked, broken or damaged in any way, Octagon provides complete insurance for such claims (subject to your policy). You can get an entirely new windscreen replaced, side, and rear mirrors too. Everything is through autoglass services. This is the UK’s leading and well-known glass repair and replacement company. It only uses glass that is equal in standard to OEM (Original Equipment Manufacturer). You can get it fixed at any time of the day you desire, without any unnecessary delay. They will fix it for you almost within 30 minutes.

Is your vehicle glass damaged? All you need is to call on Octagon Insurance number toll-free 0800 011 3685 (24 hours – 7 days a week) to get your car’s window glass repaired or replaced akin to original company manufactured one within no time, and done.

Policy Quotes

To get a vehicle insurance quote all you need is to provide specific details including your driving licence, vehicle registration and, the way and amount of premium you need to pay for it. They offer different insurance cover tailored according to your choice. Some of the coverages:

  • Comprehensive
  • Octagon Standard
  • Third Party, Fire and Theft Car Insurance
  • Octagon Extra
  • Octagon Classic

They also offer Exclusive Offers under which you can add to your coverage:

  • Legal Protection Cover
  • Lost Key Protection
  • Vehicle Rescue Cover
  • Extended Personal Accident Cover
  • 14 or 21 Day Replacement Vehicle Cover

You can also visit the official website and Get a Quote online conveniently by providing few details concerning you driving licence and vehicle registration and, the way of premium.

Vehicle Breakdown

octagon contact number

It is troublesome and annoying to have your car break down in the middle of your journey or during a long drive to another city, and you left wondering where to look for help. These are part of your policies:

  • Rescue 20 – offers insurance within 20 miles (except at home).
  • Rescue UK – extends to the whole UK.
  • Rescue Europe – expands amazingly to Europe-wide insurance.

Extended Personal Coverage

In case, you are met with a very unfortunate accident, Octagon pays you up to £50,000 for serious accidents. This may include losing your vision, or God-forbid, limbs or other paralysis. This also applies if one of the covered parties dies. Obviously, money cannot return your loved one but, it can cover some immediate expenses.

In order to make such an awful claim, you need to call the Octagon Insurance contact number service line for Extended Personal Accidental Coverage (EPAC), 0370 241 4539. Lines are open from 9 am – 5 pm Monday – Friday, excluding bank holidays.

Direct Debit

It is an option for the valued customers who pay their premium monthly. You can call Octagon Insurance number 0344 736 9836 to enquire regarding your monthly payment status. They also allow you to change your direct debit date and your payment details. Octagon Insurance has always cared for its customers and endeavoured to provide quality service to them by making contact convenient and easier through a number of ways.

Contact Octagon via Social Media

contact Octagon via social media

When was the last time you had the convenience of sending a tweet or Facebook message to your insurance company and within 24 hours they responded with a complete and carefully written response? Well, this is the world we live in today.

Octagon Insurance is a caring and instant service provider, and they make it possible for their customers to connect virtually and quickly, via social media. There you can learn more about their upcoming events and news, updates to policies, features and procedures as well as the existing one. You can inquire about which Octagon contact number is right for you.


Octagon Insurance service is a dominant provider of policies for private cars, commercial vans, and private van services. It provides insurance services to over 200,000 customers in the UK.

Octagon offers insurance, in an easy and convenient way, for any unfortunate accident or damage to your car, van or the vehicle you have insured. All you need is to inform them whether you are at fault or not, report them immediately without wasting time. It also provides to its valued customers a coverage option; under its comprehensive car insurance coverage it gives insurance to the damage happened to your car and as well as the vehicle and property of the Third party, you may have incurred.

By placing a new quote with Octagon Insurance, you get peace of mind that, your car, van or the vehicle has been insured against any unforeseen accident or calamity. They cover claims regarding Windscreen breakdown, Theft, Fire, and any Accidental situation under their different insurance policies. They have provided reliable and quality service to their customers over the years and, with convenient and comprehensive insurance structure cater for almost every type of hazard in a professional manner.

It is irksome to find all the helpline numbers of a company at one place. But on this page, you can have access to almost all Octagon phone numbers on this single page.

1 thought on “Octagon Insurance Contact Number”

  1. I want to cancel car insurance.
    For it. Show me the email address that i should inform to.
    And how to cancel the insurance police and contact number .

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