National Express Contact Numbers

National Express Logo
Rate this post

If you would like to get in touch with this company and you have had trouble finding the right contact details, you are in luck as this post gets to highlight a list of all National Express contact numbers you can use regardless of their department you plan to get in touch with.

If you are not in a position to locate a National Express contact number you are looking for feel free to leave a comment in the comment section and we will do our best do get you sorted out. Without further ado, below is a list of all National Express phone numbers.

National Express Phone Number List

National Express Department UK Contact Number
Customer Service 0871 781 8181
Travel Line 0871 771 7179
Investor Relations 0121 460 8658
Media Relations 0121 460 8401
Disabled/Assisted Persons 0371 781 8181
Communications Manager – Nikki Houghton 0121 460 8417
Head of External Communications – Ali Bell 0121 460 8867
External Communications Officer at Dundee – Julianne Robertson 0138 220 1121
Media Manager for UK Coach and Eurolines – David Wrottesley 0121 460 8611
Head of Media for UK Coach and Eurolines – Roz Golds 0121 460 8419
Local Bus Services in the Coventry, Dundee, and West Midlands 0121 254 7272
Save as PDF

N/B: Lines open 7 days a week from 8:00 am to 10:00 pm.

National Express Customer Service

National Express customer service contact number for main website page

This National Express customer service number 0871 781 8181 will connect you with their customer service team who will assist you with all queries or inquiries you might have regarding this company and the services they offer.

Alternatively, you can contact the company’s customer service by post using the following postal address National Express UK Coach Customer Services, National Express House, Mill Lane, Digbeth, Birmingham B5 6DD

To contact them via email, visit National Express contact us page and filling out their email phone.

The following National Express FAQ page is extremely helpful when it comes to finding answers to all your queries and inquiries without necessarily speaking with a staff member.

You can as well forward all your concerns and queries to Chris Hardy, managing director, in a handwritten letter and send it to this postal address;

Chris Hardy
Managing Director
National Express Coach
National Express House
Mill Lane
Birmingham B5 6DD

The following links are helpful when dealing with matters National Express;

National Express Travel Line

The National Express travel line is 0871 771 7179, use it to contact their travel department for all booking, timetable, coach or any other issue you might have regarding their travel services.

National Express Investor Relations

This National Express investor relations number 0121 460 8658 will connect you with a staff member from investor relations department ready to give you a variety of information like a shareholder, share price, financial review, debt information as well as financial results and reports.

If contacting their investor relations over the phone is not your preferred choice, you can send Louise Richardson an email at

National Express Media Relations

Address all your media relations by speaking with Anthony Vigor (National Express media relations contact person) using this National Express media relations phone number 0121 460 8401.

You can as well contact him through email by using his personal National Express email address, which is

National Express Disabled/Assisted Persons

Call this National Express disabled persons phone number 0371 781 8181 if you are disabled and plan to travel using this company to find out how they can make your journey effortless.

You can also use this National Express phone number to find the guidelines for bringing trained assistance dogs or any other animal with you.

National Express Financial & Corporate PR Inquiries

If you plan to contact the company for financial and corporate PR inquiries then use the National Express phone numbers listed below based on the person or the department that you want to contact.

If you plan to contact National Express UK-based head of external communications who is Ali Bell, use the following National Express contact number 0121 460 8867 if you are contacting him over the phone or if you are sending an email.

National Express Communication Manager

This National Express phone number 0121 460 8417 connects you with National Express communications manager who is Nikki Houghton.

The following email address is also applicable when contacting their communications manager.

National Express Media Manager

To contact David Wrottesley, media manager, dial the following National Express phone number 0121 460 8611.

National Express Head of Media

Head of media, on the other hand, Roz Golds, can be reached using the following National Express phone number 0121 460 8419.

For Roz Golds, use the following email address as an alternative communication method and for David Wrottesley the following email address will do

National Express External Communication Manager

National Express external communications officer, Julianne Robertson can be reached using this National Express contact number 0138 220 1121.

You can also contact Julianne Robertson using her personal email address

National Express Head Office

If you haven’t found a preferred communication method or you have something you want the head office to address, contact them using a handwritten letter and send it this National Express headquarters postal address National Express House, Mill Lane, Digbeth, Birmingham B5 6DD.

Contact National Express via Social Media

National Express helpline number for Twitter

Social media offers a fun and simple communication platform for anyone who wants to contact National Express. Before initiating any communication, make sure you follow the National Express social media account you plan to use.

To simplify your task, below you are going to find a list of all National Express social media accounts.

Leave a Reply

Your email address will not be published. Required fields are marked *