Currys is a leading British electrical retailer, which offers a wide assortment of kitchen appliances, TV, entertainment equipment, camera, PC accessories, phone and smart tech gadgets etc. The store offers the largest selection of electrical products at unbeatable prices. If you have any inquiry regarding a product availability at their store; need assistance with shopping, or have an issue with a product purchased from the store, you can use the following guide to find all of the Currys contact numbers to get in touch.
List of Currys Phone Numbers
|Currys Helpline||UK Contact Number|
|Currys Phone Number (Sales)||0344 561 0000|
|Customer Service/Care Plans Support||0344 561 1234|
|PC World Customer Care||03445616263|
|Gift Card & eGift card||03456 080809|
Reasons to Contact Currys
So, you have recently bought a washing machine from your nearest Currys support centre store. What about the installation? Oh! Did you order wireless headphones from the online store and the order hasn’t reached yet or you have received the wrong product? Any of the above-mentioned situations can be only resolved by Currys phone number customer service centre. We have enlisted some other reasons for calling Currys helpline. Take a look.
- General inquiry about the availability of a certain product at the store or about some specific features of a gadget you have been meaning to buy.
- A problem with a product you purchased from the store or ordered online.
- You want to return the product, cancel an order or exchange the product.
- Regarding a shipping issue like the product didn’t arrive on time, or one is damaged.
- For billing related issues.
Ways To Contact Currys
Currys support centres offer a multi-module customer service channel to its valued customers in order to answer their queries and resolve the complaints in a timely manner. If you have a reason to contact Currys, the following channels can help you get support and guidance from Currys customer service easily.
- Direct call the relevant Currys contact number and speak to a representative regarding the issue for a quick solution.
- Send an email to the Currys customer care.
- Write a letter stating your query or complaint.
- Get in touch with the company on social media platforms like Facebook and Twitter.
- Visit the nearest store if you prefer to speak in person with a representative.
Currys Customer Care Address
The customers who do not prefer to use the Currys contact numbers have the option to send in their queries, complaints and feedback in writing to the Currys Customer Service Address. From queries or issue related to the online shopping to help with a return, exchange or billing; the following support address will answer all your questions and resolve all your concerns.
Currys Support, PO Box 1687, Sheffield, S2 5YA
You can also visit your nearest Currys store in person, for information related to products you are meaning to buy or queries related to problems with previous purchases. To find a Currys nearest location to you visit the store locator; enter your postal code or town and get the address of your nearest store.
NOTE: When sending any queries or complaints in writing, it is wise to include all the details regarding your concerns so that the service agents can easily understand the problem and offer a quick resolution. A clear and concise letter helps avoid miscommunication and facilitates a quick response. It is also suggested to include your contact information with the letter to enable the customer care to get back to you.
Other than sending a handwritten letter to Currys helpline support, you can also send them an email. It is not only quick but more convenient as well. A skilled and knowledgeable team of representatives will address all your concerns within 48 hours.
Do You Know the Currys Phone Number?
Although email is a great option to start to get a problem resolved but sometimes you can’t get your answer through mail. If you don’t feel that writing a letter or sending an email is helpful enough, then you can speak directly to the company’s agent and resolve the issue. Currys contact numbers are open from Monday to Friday between 8 am to 8 pm. In case you are stuck with something urgent on Saturday or Sunday, you can reach Currys customer service numbers during the following hours:
- Saturday: 9 am – 6 pm
- Sunday: 10 am – 5 pm
- Closed for Public and Bank Holidays
Shopping with Currys
Currys is a renowned retailer of electrical with 295 superstores and 73 high street stores in UK and Ireland. You can either visit your nearest store for purchases of home appliances and electronics or shop online and avail next day delivery. The trusted retailer boasts of exceptional customer service and always strives to enhance convenience for its valued customers. Therefore, you also have the option to order a product online and then collect from the store to avoid the disappointment of non-availability of a product.
Delivery and Tracking
There’s nothing more convenient than ordering a product from the comforts of your home and then getting it delivered right to your doorstep. Currys offers a great range of reliable delivery prices and time on your online orders. You can choose from the next day delivery, free delivery and at your suitable time for delivery options. In order to avoid any delivery charges, you can also order online and collect from the store.
Tracking the orders is also super easy. Just visit the Knowhow track it page and provide the reference number and postal code to know the delivery status. Alternatively, you can also contact the courier specified in your order confirmation mail to track the delivery. If you have chosen standard free delivery for a large product then to find out the expected time of delivery, visit the Currys Contact Us Tracking page after 9 pm the night before your confirmed delivery date. For problems with the delivery, contact Currys customer service at 0344 561 1234.
You can not only buy electrical and other home appliances from Currys and get it delivered the next day; but also get them installed immediately with the help of experts. Currys offers a team of skilled engineers and technicians to install the new product on the very same day.
The installation services are available on all days in most of the areas and you can choose a time that suits you the best for installation. Currys Knowhow team is the expert at installing everything from LED to dishwasher; from integrated appliances to cookers. Currys installation service also offers free disconnection of your old appliances and can also help you recycle. The Currys helpline can provide you more detailed information on the same. Dial 0344 561 1234 and speak with a friendly representative to clarify your queries.
If you are one of those people who have trouble shopping for gifts or just can’t figure out the perfect present, then you must take advantage of Currys gift cards. You can purchase a gift card or voucher for any value and let the person you want to give the present choose for themselves. The gift cards can be easily redeemed in store or online by providing the gift card number and pin during the checkout process. The personal gift cards can be purchased in the multiple of £5 and £10 online and dispatched to any UK address with a small charge. The in-store gift cards can be loaded with any value up to £1,000.
A washing machine failure on a Sunday afternoon or a computer crash mid-work can be a true nightmare. There’s nothing more stressful than having an unexpected product breakdown. Getting it fixed is all the more inconvenient let alone expensive. As such, Currys care plans can help you protect your electrical.
In case any of your home appliance or other machine suffers a mishap, Currys expert team can help you with the repaired. In case the product is not fixed within 14 days you will be given a replacement. The company also offers instant replacement option for products costing less than £150. You get 3 years protection against breakdown or mishap along with unlimited repairs, all parts, labour and call out charges covered. The care plan covers home appliances, TV and entertainment, computing, camera and camcorders, audio and phones.
Currys offers repairs for the products covered under the care plan or those bought from Currys, which are still under warranty. You can either visit the store or use the Currys contact number and speak to a customer care representative about the options. You can call 0344 561 1234 as per the following schedule:
- Monday to Friday: 8 am – 8 pm
- Saturday: 9 am – 6 pm
- Sunday: 9 am – 5 pm
- Closed on all Public and Bank Holidays
The repairs service is available 7 days a week for computers and TVs and 6 days a week for household appliances.
The Knowhow team at Currys repair a wide range of products including washing machines, cookers and hobs, fridge freezers, computers and TVs. All the repairs come with the benefits of a free in-store consultation for computers, fixed price repairs. All repairs also come with a 3-month guarantee.
Contact Currys via Social Media
Currys offer a seamless customer service experience, which spans across its showroom floors to the Facebook timeline and tweets. The social media platforms not only offer regular updates on exciting offers, discounts and special deals but also serves as a channel to communicate with the company’s customer care. You can easily post your queries and concerns on your preferred social media platform and get an immediate response. You can connect with Currys through the following platforms:
Currys is a renowned British electrical retailer, which specialises in household appliances and electronics. Currys was founded by Henry Curry in 1884 as a cycle manufacturing company. It gained a strong financial footing in 1897 after forming a partnership with his sons and came to be known as C. Curry and Sons. By this time the Currys sold a wide assortment of products including bicycles, toys, radios and gramophones.
The company was taken over by Dixons Carphone in 1984 but maintained its separate brand identity until April 2006 when DSG announced that its Dixons stores would be re-branded as Currys Digital. Presently, there are around 295 superstores and 73 high street stores along with many smaller stores that trade under the Currys Digital brand in the UK.
Currys has grown to become a one-stop shop for any electronic or home appliance purchase as they offer products at an unbeatable price with exceptional before and after sales service.