Chemist Direct Customer Service Contact Numbers

Chemist Direct Department Contact Number
Customer Care Team 0121 541 1800
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Chemist Direct Customer Care Team

Chemist Customer Care Team Contact number is 0121 541 1800. This is the central customer care number that you will call to engage Oldbury-based customer care team for any of your issues. The line is open 9 am to 5.00 pm from Monday to Friday and remains unavailable on Saturdays and Sundays.

If you wish to send an email to the customer care team you can do so at Any customer care representative of the company will be able to respond to your issues in the shortest time possible.

If you are looking for a job opportunity with Chemist Direct you can apply directly to the company’s job email at Through this email address, you can apply for a job speciality you are talented in. Students looking for internship opportunities can also apply via this same email address. There are various job opportunities in varied departments in the company that you can apply for such as the pharmacy department, finance department, marketing department, commercial department, customer care department, and distribution department.

Chemist Direct Headquarters

If you need to get in touch directly with the Chemist Direct Headquarters or escalate any other issues there, here below is the physical address:

Unit 1a, Demuth Way, Oldbury B69 4LT, United Kingdom

Demuth Way, Oldbury B69 4LT, United Kingdom

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MedicAnimal Customer Service Contact Number

MedicAnimal Department UK Contact Numbers
Customer Service 0203 675 0780
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MedicAnimal Customer Service

MedicAnimal Customer Service contact number is 0203 675 0780. You can call this number from Monday to Friday 8.00 am to 8.00 pm and Saturdays 10.00 am to 2.00 pm. This is the number that you can call to talk directly to the company’s customer care representative, vets, and pharmacists. Please note that all your issues may only be replied to via this number during the company’s business hours which are shown above. For any of your burning issues that you may wish to lodge with the company outside of the business hours, you can send an email to

If you do not wish to call, you can simply engage the customer care team via the LiveChat feature but please note that you can only do this during the company’s business hours Monday to Friday 8.00 am to 8.00 pm and Saturdays 10.00 am to 2.00 pm.

For all enquiries and  issues related to returning an order for a refund you will do the following things:

Can I return medicine for refund?

The company does not accept returns of any medications and will not accept medicines for the treatment of fleas and for worms. This is because by law they are not allowed to do so. So this means that even if you return any medication they cannot stock it for resale and they can only dispose of it for you. Any returns involving medicinal products may be considered within 60 days from the day of ordering from the company.

Perhaps you had a change of mind about a product you ordered from the company?

If you need to return the product for any reason you will be required to inform the company of your intention to return a product within 14 calendar days from the day you receive the product. The product need also to remain in the condition it arrived to you in an opened condition (in its original packaging) that can be resold to another customer. Please note that the company only accepts the return of goods ordered via their website.

For products that are returned for any other reasons besides being faulty, the customer will bear the full costs of returning the product to the company.

For any cancellation of a product please note the following:

i) You will be refunded the money you paid for the products but the refund money may be reduced by the company. This may be done if you have handled the goods in a way that the company may feel that its value has reduced. They are allowed by law to do this.

ii) Refund and delivery costs may be refunded to you by the company. The company will only refund costs equivalent to the cost of delivery services & method that is least expensive.

MedicAnimal Headquarters

The Physical Headquarters is:

The Courtyard Unit 2, 100 Villiers Road NW2 5PJ, London

100 Villiers Road NW2 5PJ, London

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Animed Direct Customer Service Contact Numbers

Animed Direct Customer Service

Animed Direct Customer service contact number is 0330 053 6100.  The number is available from 9 a.m. to 5 p.m. Monday to Friday for customer support and orders.  If you are looking for an affordable vet product within an easy access, contact the Animed Direct customer care representative or send an email to for assistance. You can enquire about vet products of your choice and how you can have them delivered at your preferred location.  These may include prescription and non-prescription medicines, pet foods and a range of pet products or requesting for a vet to attend to your pet.

For the online purchases, the customer care agent will advise you on how to make payments for your selected items which include PayPal, debit and credit card payments. You can also contact the customer care to learn when your order will be dispatched after placing it on the website. Normally, the order is dispatched one day after placing the request online.

In case you have not received the order after 14 days, please contact the Animed Direct contact number for help. You might be asked about your order receipt number for purposes of tracking the progress of the order. If you have changed your mind about the requested order and you wish to return, the customer care representative will be there to help you learn on which orders you can return.  Animed Direct do not accept returns for labelled products as well as insulin syringes. For faulty orders, you may also be required to contact the number and the customer service will be glad to help.  You will be sent a prepaid envelope to return your order and upon the inspection of the returned order from the Animed Direct; a replacement will be done according to your request.

You can advance your career with Animed Direct, just call the customer care representative number and enquire about available career opportunities or visit the Animed Direct website to check on available career opportunities.

For more information on pet such as pet’s behaviours, immunisation issues, reproductive or medical issues regarding pets, you can explore Animed Direct for an answer on Frequently Asked Questions (FAQs).  The online access also provides you with an opportunity to create an account with Animed Direct which will help register your pet for the provision of prescribed medicines.

Royal College Veterinary Surgeons

Royal College Veterinary Surgeons Contact Number is 0207 202 0707.  The number can be used to verify registration details of Animed Direct surgeons and nurses as a way to ensure the safety of your pets. The Animed Direct considers customer service and safety of your pets paramount which is the reason the company has hired professional surgeons and nurses that take care of your pet. Having qualified personnel at Animed Direct is part of the guarantee of the best veterinary services in the United Kingdom and abroad.

Veterinary Medicines Directorate Verification

Veterinary Medicines Directorate Verification contact number is 0193 233 6911.  You can call this number from 8.30 a.m. to p.m. Monday to Thursday and from 8.30 a.m. to 4.30 p.m. on Friday. Ask them the name of the staff you need to verify and get information on their registration details. You can ask any question regarding Animed Direct staff for clarification from the regulator. Further, the number offers you a way to verify on the veterinary medical products that are approved within the United Kingdom.

Medicines & Healthcare products Regulatory Agency

Medicines & Healthcare products Regulatory Agency is 0203 080 6000. The number allows you to check whether Animed Direct is authorised to offer medicines. This is part of ensuring the veterinary medicines offered by Animed Direct are of quality and approved standards for your pets.

The Animed Direct Fax number

Animed Direct Fax number is 0203 118 9803. The fax number will be important when you are ordering for prescription medicine at Animed Feeds Website. You’ll be required to scan your valid vet prescription letter to the fax number provided as well as register your pet with Animed Direct for action.  The Animal Direct accepts the original prescription details about the company. In case you’re experiencing any problem while scanning your document on the fax number provided, contact the customer care agent for assistance.

Animed Direct Headquarters

You might need to access the Animed Direct offices for queries, complaints or to register your pet.  The customer service agent at the reception will help to solve any issues regarding your pets, respond to your queries as well as help to register your pet. The registered office headquarters address is:-

Animed Direct
CV House
Owen Road
IP22 4ER

CV House Owen Road Diss Norfolk IP22 4ER

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