Lenstore Customer Service Number
Lenstore Customer Service free number is 0800 010 6865. Contact the customer service number from Monday to Saturday, 9 am to 6 pm and enquire about contact lenses, accessories, and sunglasses. The customer service agent will help you learn to learn about various contact lenses you can purchase at Lenstore. The customer care agent will also help you connect with a professional optician for advice on your lenses. You can make any other request by sending an email to firstname.lastname@example.org.
In case you need to learn about order delivery, just contact the Lenstore order delivery customer care to check on the progress of your order. The customer care will be able to advise you on the timeframe which your order will be delivered. While at it, you can still request for the customer care for an express delivery in case you need the contact lenses immediately. Such information can also be obtained by visiting the Lenstore website.
From the website, you can learn about other products and accessories such as lens solutions you can buy from Lenstore. There is a navigation panel that will show you the various accessories at Lenstore. Just in case you are unable to navigate the website, the customer care is on the standby to assist.
The contact lens comes with a prescription in the box. If you require help on the prescription you can contact the customer service agent for assistance. The customer care agent will be able to advise you on the duration of contact lenses and how to apply for new ones in case they are worn out. In some case, the customer service will offer help on how you can maintain the contact lenses before the expiry date. Further, such information on prescription can be obtained through the website in the FAQs section.
In the event, your prescription has changed and you wish to return your contact lenses, contact the customer care agent to return the unopened or unused lenses to Lenstore. The customer care agent will give the return addresses where you can send the order for free. The customer care agent will be able how to get a refund for the returned order. For more information on how to make changes and make changes to your order, you can visit the website for Frequently Asked Questions (FAQs).
Contact Lenstore free eye test customer service to book for a free eye test today. You’ll be required to provide the order number of the contact lenses you have bought from Lenstore. Further, you can book an appointment for a free eye test by visiting the Lenstore website where you can login into the online account and sending the request. Once you do that, you’ll get a confirmation from Vision Express to attend for the eye test.