Animed Direct Customer Service Contact Numbers

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Animed Direct Customer Service

Animed Direct Customer service contact number is 0330 053 6100.  The number is available from 9 a.m. to 5 p.m. Monday to Friday for customer support and orders.  If you are looking for an affordable vet product within an easy access, contact the Animed Direct customer care representative or send an email to for assistance. You can enquire about vet products of your choice and how you can have them delivered at your preferred location.  These may include prescription and non-prescription medicines, pet foods and a range of pet products or requesting for a vet to attend to your pet.

For the online purchases, the customer care agent will advise you on how to make payments for your selected items which include PayPal, debit and credit card payments. You can also contact the customer care to learn when your order will be dispatched after placing it on the website. Normally, the order is dispatched one day after placing the request online.

In case you have not received the order after 14 days, please contact the Animed Direct contact number for help. You might be asked about your order receipt number for purposes of tracking the progress of the order. If you have changed your mind about the requested order and you wish to return, the customer care representative will be there to help you learn on which orders you can return.  Animed Direct do not accept returns for labelled products as well as insulin syringes. For faulty orders, you may also be required to contact the number and the customer service will be glad to help.  You will be sent a prepaid envelope to return your order and upon the inspection of the returned order from the Animed Direct; a replacement will be done according to your request.

You can advance your career with Animed Direct, just call the customer care representative number and enquire about available career opportunities or visit the Animed Direct website to check on available career opportunities.

For more information on pet such as pet’s behaviours, immunisation issues, reproductive or medical issues regarding pets, you can explore Animed Direct for an answer on Frequently Asked Questions (FAQs).  The online access also provides you with an opportunity to create an account with Animed Direct which will help register your pet for the provision of prescribed medicines.

Royal College Veterinary Surgeons

Royal College Veterinary Surgeons Contact Number is 0207 202 0707.  The number can be used to verify registration details of Animed Direct surgeons and nurses as a way to ensure the safety of your pets. The Animed Direct considers customer service and safety of your pets paramount which is the reason the company has hired professional surgeons and nurses that take care of your pet. Having qualified personnel at Animed Direct is part of the guarantee of the best veterinary services in the United Kingdom and abroad.

Veterinary Medicines Directorate Verification

Veterinary Medicines Directorate Verification contact number is 0193 233 6911.  You can call this number from 8.30 a.m. to p.m. Monday to Thursday and from 8.30 a.m. to 4.30 p.m. on Friday. Ask them the name of the staff you need to verify and get information on their registration details. You can ask any question regarding Animed Direct staff for clarification from the regulator. Further, the number offers you a way to verify on the veterinary medical products that are approved within the United Kingdom.

Medicines & Healthcare products Regulatory Agency

Medicines & Healthcare products Regulatory Agency is 0203 080 6000. The number allows you to check whether Animed Direct is authorised to offer medicines. This is part of ensuring the veterinary medicines offered by Animed Direct are of quality and approved standards for your pets.

The Animed Direct Fax number

Animed Direct Fax number is 0203 118 9803. The fax number will be important when you are ordering for prescription medicine at Animed Feeds Website. You’ll be required to scan your valid vet prescription letter to the fax number provided as well as register your pet with Animed Direct for action.  The Animal Direct accepts the original prescription details about the company. In case you’re experiencing any problem while scanning your document on the fax number provided, contact the customer care agent for assistance.

Animed Direct Headquarters

You might need to access the Animed Direct offices for queries, complaints or to register your pet.  The customer service agent at the reception will help to solve any issues regarding your pets, respond to your queries as well as help to register your pet. The registered office headquarters address is:-

Animed Direct
CV House
Owen Road
IP22 4ER

CV House Owen Road Diss Norfolk IP22 4ER

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